Terms of Delivery – Santa Claus Video Productions

Production Period
Video productions are carried out between November 17 and December 21, 2025.

Order Processing
Once the customer places an order, they will receive an email requesting the information needed for the video production according to the selected video package. We prefer e-invoicing. For the Extra package, a Teams meeting will be arranged if necessary.

Delivery Time
The video will be delivered within one (1) week after all required production details have been received from the customer.

Video Usage Rights
The customer is granted the right to share and publicly display the video across all their communication channels. Editing the video, making any modifications to it, or using parts of it in any other context or for any other purpose without the producer’s written permission is prohibited.

Binding Order
The customer’s reply to the email inquiry and submission of production details are considered a binding order.

Changes to the Final Product
Changes to the completed video may be made once (1), provided that the modification request is received within a reasonable time after delivery.

Payment Terms
An invoice will be issued once the order has been confirmed and production has begun. The payment term is 14 days net, unless otherwise agreed.

Responsibilities and Rights
Iloiset Kaksoset Ay retains all rights to materials related to the video production, unless otherwise agreed. The customer receives usage rights according to the license package selected in the order.

Cancellation Policy
Once the production details have been provided, the order can no longer be cancelled, as production begins immediately after all necessary information has been received.